09. November 2018


Site Manager, Gymboree Play & Music East Dulwich

Gymboree Play & Music East Dulwich is re-freshing and by January 2019 will include a newly equipped play floor, small Cafe, and extra room for Baby Play and Hire. We’re looking for a highly motivated, dynamic individual who will relish leading this well established site.

We’re a nurturing supportive team and reflect the values of Gymboree Play and Music – fun, engaging, self esteem building, and supportive learning through creativity and skill.


  • Sales experience
  • Solid group leadership skills
  • Good computer skills
  • Customer service oriented
  • Strong communication skills
  • Clean, physical appearance
  • Visionary, Flexible Motivator, organizer, and supportive



  • Setting and attaining site sales goals
  • Basic financial reporting and analysis

Site Operations

  • Strong computer skills and ability to quickly adapt to our customer management system
  • Use features and benefits of Gymboree Play & Music to provide information and sell enrolments, merchandise, birthday parties and special events to new and existing customers.
  • Answer incoming calls, make outbound calls, greet and service customers.
  • Lead staff meetings and attend designated trainings.
  • Maintain site standards, including, but not limited to: cleaning, stocking and pricing of merchandise, and helping with equipment set changes.


  • Educate and enrol customers in the most appropriate class(es) for their child(ren).
  • Maintain a working knowledge of programs and current lesson plans for possible teaching assistance. May be required to teach classes, as needed.
  • Keep track of birthday party scheduling. May be required to lead birthday parties, as needed.

Team Building

  • Recruiting and hiring
  • Development

Customer Service

  • Ensure brand quality and standards
  • Handle inquiries/complaints

NOTE: Gymboree Play & Music provides all training necessary.

This is an exciting role for anyone looking for the next step up and committed to the brand and values of the Gymboree Play and Music.